VeraLab Product in Computer Lab

Complete Computer Lab Management — All in One Place

VeraLab is a complete computer lab management system that handles the day-to-day demands of university, college, school, training center and library environments. These include user sign-in and waitlisting, access control, surveillance, maintenance, supervision, employee attendance tracking, reporting, software metering and license management. Usage data is automatically collected and analyzed to inform operational decisions and long-term planning, and the Student Portal shows real-time lab availability and open hours.

VeraLab supports both attended counter sign-in and self-service environments, with LDAP / Active Directory integration so users can log in to any available workstation.

VeraLab Features

Each area of the product has its own page with screenshots and details:

Key Benefits

A computer facility equipped with VeraLab will enjoy the following:

Secure lab environment

Deter unauthorized and unlawful activity before it happens. Registration logs help identify abusers. Alert lists inform computer lab personnel of known abusers trying to sign in. A list of applications run by a user and a screenshot taken from the user's display can be used as evidence. See workstation locking, security and monitoring.

Increased availability of workstations

Track hardware and software issues collaboratively and resolve them quickly. Out-of-order workstations can be marked unavailable to prevent user sign-in. Historical data will help procure the right quantity and selection of spare parts to ensure low downtime. See issue tracking and maintenance.

Efficient lab occupancy management

Fewer workstations are needed to process higher user traffic. Lab assistants can view room occupancy in the entire computer lab and redirect incoming users to less-occupied computer rooms. See sign-in and waitlists.

Better resource planning

Usage statistics help reveal shortages of certain types of equipment and estimate the precise quantities that must be purchased. Cost of maintenance and downtime data help avoid buying from vendors with high maintenance costs and low availability of equipment.

Lower software expenses through software metering

VeraLab Concurrent License Manager guarantees that only a limited number of users can use certain software simultaneously. Thus, you can buy fewer licenses and still install software on every workstation in your computer lab.

Higher degree of control

Managers can view the current status of the lab and evaluate the performance of personnel from anywhere via the Internet. Enforce attendance by requiring staff to clock in and out with every shift. See staff clock-in and payroll.

Streamlined business processes

Lab assistants can report issues remotely, and managers can supervise from anywhere — no need to be on-site.

Better reporting capabilities

Attendance information can be collected and presented to the HR department for payroll processing. Generate clear tabular and graphical reports — ready to share with leadership or present in a meeting. See reports and analytics.

Better lab scheduling

If there is a need to limit the computer lab's open hours with minimum impact on user satisfaction, the system will pinpoint lower traffic periods.

Full accountability if incidents occur

If a security incident originates from your lab, VeraLab provides the logs and audit trails needed to identify the user, cooperate with law enforcement, and prevent future access.

How VeraLab Works

VeraLab has two parts. The VeraLab Server is a web application where lab staff sign users in, manage waitlists, track issues, record shifts and run reports. VeraLab Guard, the client installed on each Windows or macOS workstation, reports sign-ins to the server, locks and unlocks the workstation, and carries out remote commands such as screenshots, process lists and messages. The server can perform all operations without the client except computer locking, surveillance and software metering.

VeraLab supports the two common ways labs sign users in:

Since VeraLab 26.1, a single unified client covers every sign-in method, and the sign-in mode for each room or department is set centrally from the server.

Out of the box, VeraLab provides predefined Lab Assistant, Supervisor, Manager, Technician, Administrator and License Administrator roles, each with its own set of tasks. Custom roles can be configured if desired.

VeraLab Role Administration page listing the Administrator, Lab Assistant, Supervisor, Manager, Technician and License Administrator roles with the tasks assigned to each
Predefined roles and the tasks assigned to each.

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